Because of some potential security issues with our Support Ticket system, we will be switching over to a new Help Wiki and e-mail support.
The advantage of the wiki system is you can help us make the help files even more useful by adding to and editing the pages. If you would like to help us, register a wiki account under the same username you use on the archive and e-mail us at email@example.com with the subject line - 'wiki approval' and your username in the text.
*If you have a ticket still in the system, we will be doing our best to finish clearing them all out within the next few days. If your ticket still hasn't been closed within a week, please re-submit via the firstname.lastname@example.org e-mail.
--Techie on 05/19/12 - 12:46 pm